Why is it when we go to this particular restaurant our order is wrong or the meal or REALLY slow getting to us. This is not an occasional occurrence but every time. We use to go there some what often or get takeout, but we rarely go. Tonight was the 2nd time this year we went to this particular restaurant and once again problem with the order! UGH!!! For starters 2 of us got our order and the other 2 had to what like 10 min. before getting theirs. When hubby got his wings they were cold. I had ordered these burger minis and had eaten half of one then it just too pink and then after trying to eat the other it was almost raw. I just pray I do not get salmonella, ecoli, or something like that. It is just frustrating even trying to find our server. We were able to see the manager and he did not charge us for the meal.
I have filled out a complaint online before, but never received a reply back. I am wondering if I should even bother again. What has happened to customer service. I am not sure if I will visit this restaurant again, maybe in another city. Thank you for listening to my complaint.
3 years ago